Kinosaki Onsen Nishimuraya Hotel Shogetsutei
מה אורחים אומרים
The service was incredible and they did an excellent job of anticipating special things we wouldn’t have even thought to ask for, like arranging a ride to our dinner for us without a request. We really enjoyed the onsen on the property and honestly thought it was a much more luxurious experience than any of the other 4 public onsens we visited. We also rented the Chinese style private onsen for some special time soaking together and it was beyond. Haven’t felt that pampered in awhile. We also did an in-room couples massage afterward which I thought was priced very reasonably. Also, the buffet was huge with so many yummy options to choose from. I was stoked!
Dixon
מרץ 2025
Gorgeous hotel at the edge of Kinosaki Onsen on bus route. Supplied yukatas and slippers. We stayed in the Japanese style room with a full bath. The hotel has it's own private bath that is better than the baths in town! Each night they made Japanese style beds in our room, which was huge, like 15 tatami mats or something. We slept so well in their beds. The pillows were a combination of western and buckwheat pillows and I slept great on them. They offer a welcome drink and breakfast was good. We had an evening pressurepoint massage that was interesting and fun, and we basically just went to sleep afterwards. I felt I needed to explore the city, but really one could spend the time in the hotel and have an excellent RnR time. I suggest 2 nights. We did the prix fixed private meal. My husband who loves seafood and crab loved it. I, someone who doesn't eat/like much seafood found it terrifying. They did adjust mine in very elegant and respectful ways, and asked about and respected my food limitations, but there were things I didn't even consider I needed to communicate. I should have requested vegetarian. If you don't love crab/seafood, maybe go vegetarian if you do the private dining. That said, my hb said the crab meal was amazing. The sake was excellent. And we had a great meal in town our second night (Gina pizza).
Heather
מרץ 2025
This property is absolutely gorgeous. We went for my birthday and the view from the room was so beautiful it didn’t seem real. The staff were helpful even making sure my Yakuta was on correctly. They gave me a birthday gift. If you stay here please use their private and public Onsen! Also if you walk past the pool there is another gorgeous waterfall behind the chapel that flows into a coi pond. There’s also a small temple and moss covered stairs that are sooo incredibly serene. I hope to come back soon and stay longer
Whitney
נובמבר 2024
Every member of the staff was so kind and accommodating. They really want to give you the best experience. They always greet us and when we have inquiries they're always ready to help. They also have a shuttle to pick us up after we roam around the area. So exploring the area is going to be easy. They also ask you what time you will be checking out so they can schedule a shuttle for you when you need to go back to the station. They also handled bringing our baggage to the station. The onsen room was so comfy and so beautiful! I really loved it! They also had a separate private onsen which we rented and it was like a dream! It was a really lovely experience since it was my first time trying the onsen~ Loved the breakfast here as well. My overall experience was so great, I recommended this hotel to friends and I would absolutely love to go back if ever we have a trip near the area!
Allison
אוקטובר 2024
A Serene, Luxurious Getaway at Nishimuraya Hotel Shogetsutei Our stay at Nishimuraya Hotel Shogetsutei in Kinosaki Onsen was nothing short of exceptional. From the moment we arrived, the staff made us feel incredibly welcome with their warm and attentive service. The hotel effortlessly combines traditional Japanese elegance with modern comfort, offering an immersive experience that left us feeling relaxed and rejuvenated. The room was spacious and beautifully designed, featuring stunning views of the lush surrounding gardens. The highlight was the private onsen bath on our balcony—soaking in the mineral-rich waters while enjoying the tranquil scenery was truly unforgettable. Although we didn’t have dinner at the hotel, the breakfast was a standout, featuring a selection of traditional Japanese dishes that were both delicious and beautifully prepared. The attention to detail in every aspect of the meal made it a delightful start to the day. The onsen facilities were pristine, offering both indoor and outdoor baths that provided the perfect retreat after a day of exploring Kinosaki. The hotel also provides a convenient shuttle service to the various public onsens in town, which made it easy to fully enjoy the onsen-hopping experience. If you’re looking for a luxurious and peaceful escape, Nishimuraya Hotel Shogetsutei is an ideal choice. The combination of impeccable service, beautiful surroundings, and relaxing onsen facilities made our stay truly memorable. We can’t wait to return!
Laura
אוקטובר 2024
The location is truly magical. Kinosaki exceeded our expectations and Nishimuraya only added to our overall experience. The hotel is beautiful, peaceful, and feels authentic to Japan. The rooms are spacious and tatami beds are comfortable. Our window faced the forest where we could see the fog rolling through the trees like a fairytale. The staff go above and beyond to provide exceptional customer service in every way possible. We had dinner at the hotel one night and everything we ate (8 courses) was phenomenal. The private onsen followed by massages was 100% worth it. We absolutely plan to return to this hidden gem.
Monica
יולי 2024
We had such a wonderful stay at Nishimuraya Hotel—it is a really incredible and unique property with all the amenities and services for the most relaxing time. We booked a room for 5, and they set up Futons for us after having an amazing multiple course dinner provided in the room. The room had a view of the forest which was really nice. I definitely recommend booking dinner and breakfast—the dinner experience is incredible and delicious, and the breakfast buffet is great as well. We also booked the private Onsen experience which I highly recommend. It is incredibly beautiful and relaxing. The tub room has a direct view of the forest too, there is a sauna room too, and the price is very reasonable. The private Onsen here is the nicest I’ve experienced. The hotel has a nice gift shop to browse too, and the staff is extremely friendly, courteous, and polite. I highly recommend this hotel to anyone staying at Kinosaki Onsen. It was an unforgettable experience.
Roya
יולי 2024
Amazing onzen in the hotel itself. The private onzen is not cheap but absolutely worth it, really beautiful! The dinner menu was also impressive. The Japanese-style rooms are also much bigger than the 19sqm indicated on booking.com
Ivan
יולי 2024
The outdoor public Onsen was one of the best I’ve been to, so far. Not only that, but our room was very comfortable and clean. They also offer massages for a fair price. I definitely recommend experiencing the hot stone massage. My only suggestion would be to have a bigger private Onsen bath for the more expensive suites. Other than that, it was a wonderful experience staying at this hotel. I would highly recommend it if you have the money for it.
Albert
אפריל 2024
Best Hotel I have ever stayed in!! The in-house Onsen, cold bath, sauna, massage chairs were incredible. Get a private onsen with your partner. Van service to train station and public onsens was perfect. Free drink every night, and massive breakfast every morning. Rooms were huge!! Free kimonos!! The staff was soo attentive, and helped us with everything from getting us and our luggage to train ontime.
Lee
יולי 2024
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